Policies

Booking Fees are non-refundable in case of cancellation or no-show. However, if you reschedule your appointment using the link provided, your Booking Fee will be automatically transferred to your rescheduled booking. 

SERVICE AGREEMENT

This Auto Services Agreement (Auto Detailing) is entered into by and between the undersigned customer and Limbe's Auto Detailing, effective as of the date last agreed on below. The parties hereby agree as follows:

VEHICLE ACCESS AND OPERATION:

- Client shall provide Limbe's Auto Detailing personnel with access to the vehicle for the purpose of performing the auto related services during the agreed upon service hours and any additional times as may be mutually agreed upon.

- Client shall ensure that the keys to the vehicle are made available to Limbe's Auto Detailing personnel.

- Client hereby authorizes Limbe's Auto Detailing personnel to operate and move the vehicle as may be necessary to perform the auto related services such as detailing, ceramic coating,  etc

SERVICE QUALITY AND INSPECTION:

- Limbe's Auto Detailing endeavors to perform the services to a high standard, within the constraints of its resources, time, and expertise, aiming for a clean, damage-free exterior and spotless interior surfaces free of dust, debris, stains & odors.

- The parties will conduct a joint final inspection upon completion of the services. Any concerns regarding service quality must be communicated to Limbe's Auto Detailing within 24 hours following service completion. Limbe's Auto Detailing shall not be held liable for any concerns raised thereafter or if Client does not participate in the final inspection.

ACCIDENTS AND PRE-EXISTING CONDITIONS:

- Limbe's Auto Detailing will take reasonable care to document any pre-existing damage but shall not be liable for pre-existing conditions including but not limited to hail damage, rock chips, etc.

- In the event of any damage occurring to the vehicle while under Limbe's Auto Detailing care due to the actions or omissions of Limbe's Auto Detailing personnel, Limbe's Auto Detailing will notify the Client of the incident.

FEES, SERVICE TERMS, AND PAYMENT:

- The fee for the service(s) shall be the amount agreed upon as indicated in the “Total Cost" section of your order.

- Estimated service times for scheduling may vary. If job time exceeds the estimate by over 20%, additional fees will be discussed and confirmed with the Client before continuing.

- Payment is due immediately upon service completion via Credit Card, Debit, Cashapp, PayPal, or Cash.

- You agree not to request, advise, file a claim, or seek your bank or credit card company for a chargeback for consideration paid under this agreement. You agree that any disputes you may have with respect to consideration paid hereunder must be addressed directly between you and Limbe's Auto Detailing. 

FEEDBACK AND PHOTOGRAPHIC USAGE:

- Client feedback is welcomed and may be provided via email at limbesdetailing@limbesdetailing.com

- Limbe's Auto Detailing  reserves the right to use pictures of the vehicle for marketing purposes, unless Client objects in writing.

TERMINATION AND RESCHEDULING: 

- Limbe's Auto Detailing reserves the right to terminate services or maintenance plans for Clients deemed incompatible with our service ethos, at our sole discretion.

LIMITATION OF LIABILITY:

- Limbe's Auto Detailing does not guarantee any specific outcomes or results, all services are provided “as is”, without warranties of any kind. All sales are final. Limbers Auto Detailing maximum liability for any claims arising out of or relating to this agreement is limited to the total amount paid by Client for the specific service giving rise to the claim.

GOVERNING LAW:

- This Agreement shall be governed by the laws of MA, without regard to its conflict of laws principles. 

IN WITNESS WHEREOF, the Parties hereto have executed this Agreement as of the Effective Date below.